How do I get started with services?

Our case manager will provide a complimentary initial assessment to determine the appropriate level of care for your loved one. During this visit, we will also gather information from you about the specific care and support you are seeking.

​

What are the rates for your services?
Rates are based on the client’s individual level of care needs. We strive to offer the most competitive rates while working within your budget.

​

Who pays for the services?
Home care services are typically covered through long-term care insurance or private pay. We can assist with submitting claims to your long-term care insurance provider for reimbursement.

​

What services do you provide?

• Companionship and social engagement

• Assistance with bathing and dressing

• Help with ambulation and exercise

• Light housekeeping and laundry

• Medication reminders

• Transportation to appointments

• Grocery shopping and errands

• Respite care for family or private caregivers

​

Am I required to sign a long-term contract?
No. Our services are flexible, and you may cancel at any time. We do not require long-term contracts.

​

How do you screen your caregivers?
All of our caregivers undergo a thorough pre-employment process that includes:

• Background checks

• Employer reference verification

• Health screening​​

In addition, all caregivers are registered with the California Home Care Aide Registry, are fully insured and bonded, and are directly employed by our agency.

​

Who supervises the caregivers?
A licensed case manager conducts routine home visits to ensure quality care. Our caregivers maintain open communication with our office staff, and weekly staff meetings are held to review and oversee client care. This collaborative approach ensures consistent, professional, and compassionate service.